Technology in the Libraries

The library technology services listed below have been impacted by the COVID-19 pandemic. Please see our COVID-19 Updates and Resources page for details.

Washington University Libraries’ Library Technology Services provides computing services for students, faculty, staff, and authorized visitors to all libraries on campus except Law, Medicine, and Social Work.

Personal Accounts and Network Authentication
Majority of library systems use the WUSTL Key to provide access to resources for Washington University students, faculty, and staff. Information on creating and maintaining your WUSTL Key can be found on the WUSTL Connect web site.

How to Change or Reset Your WUSTL Key Password
Information on changing your password or resolving a lost password problem can also be found on the WUSTL Connect web site.

Temporary Credentials for Guests and Visitors
Library visitors can obtain temporary credentials for access to computers and computers equipped with scanners in the Libraries by presenting a photo ID at the nearest Library Help Desk. These credentials are good for 30 days. Temporary credentials are not renewable but new credentials can be requested as needed.

Printing and Copying for Guests and Visitors
The Libraries no longer provide printing and copying services for guests and visitors who are not members of the Washington University community. In lieu of printing and copying services a number of scanner-equipped computers are provided throughout the Libraries where guests and visitors can scan documents and save them to a USB flash drive or e-mail them to an address of their choosing. In addition, documents created on Library computers can also be saved to a USB flash drive or e-mailed to an address of the user’s choosing.

Guest Wireless Access
Wireless network access policies and procedures for guests and visitors to Washington University

Files cannot be stored permanently on Library computers.  When a public computer reboots it resets itself to a default configuration and periodically erases all locally stored user data.  Please utilize your own external drives such as flash drives/thumb drives to save work.  Save to your own device and save often. If you forget your thumb drive and need to borrow one please see the circulation desk in Olin Library and you will be provided with one.

Please review and follow the University’s rules on the use of computing resources  when using library provided computers.  Any movies, music, programs, or other software installed or stored on library computers may be deleted at any time.

To access most databases and ejournals from off-campus you must log in through the proxy server. You must be a current student, faculty, or staff member of Washington University for access to these resources.
The Libraries provide printing and scanning services to members of the Washington University community (students, faculty, and staff) using color, multi-function printers located throughout the Libraries. These devices provide print and copy services at the same price. Printing is available from all PCs in the Libraries and from personally owned computers with the proper drivers installed.

Printing/Copying Costs
Print and copy charges will be:

  • Black & white, single sided — $0.04 per image
  • Black & white, two-sided* — $0.06 per sheet ($.03 per image**)
  • Color, single sided — $0.25 per image
  • Color, two-sided — $0.40 per sheet ($0.20 per image)

*Default print and copy settings are set to black & white, two-sided. Users may choose other options as desired.
**An image is all printing on one side of a sheet of paper.

Check your PaperCut Account Balance 

Printing From Library Computers
Computers in the Library have one print queue installed which allows users to print to library multi-function printers. Libraries The default print queue is “\\\wulib-print”. This queue can be used to print to any multi-function printer in the Libraries. This queue is set to print black & white, two-sided. Users can change printer properties to print single-sided or to print color, either single-sided or two-sided.

Printing From Personally-owned Computers in the Libraries
Printing from personally-owned computers in the Libraries is available provided you have installed the proper software which is available on the STS web site.

Small flatbed scanners are available in Olin Library on levels A, 2, and 3 in the stack area adjacent to the catalog only systems. Two KIC Bookeye overhead scanners are also available – adjacent to the Olin Library Help Desk on Level 1 and in the Kranzberg Art & Architecture Library copy room. The Bookeye can scan from a flat surface or a v-cradle and documents can be saved to a USB drive or sent via email.

Microform Scanners & Collections
Location: Level B of Olin Library
There is one ViewScan II and two ViewScan III state-of-the-art microform scanners located on Level B of the Olin Library.

How to Find Microforms

  1. Determine if you are looking for a microfilm, microfiche, or microcard by checking the WU Libraries Catalog.
  2. While looking at the item’s catalog record, make a note of the item’s primary (first) entry in the record. This is most likely the author or title. Also check to see if it is part of a series.
  3. Use the chart below to best determine where your item is located within the collection.
  4. Use signs at the end of each shelf to determine the aisle in which the title is located.
  5. Visit the Interlibrary Loan/Reserves office around the corner from the scanners for assistance finding and viewing microforms. Outside of business hours (Mon-Fri 8:30am-5:00pm), visit the Help Desk on Level 1.


  • Individual titles are often filed under the author’s last name
  • Journals, magazines, and newspapers are filed by title (e.g. New York Times or Time magazine)
  • Items which are part of a series are filed by series title (e.g. STC or Wing reels fall under Early English Books).
Type of microform Description How it is Shelved
Microfiche Approximately 3″x4″ transparent pieces of plastic printed with very small images of documents. Government documents are often printed on fiche. Most fiche are filed alphabetically, by primary entry in the online catalog. Government documents are by the federal government’s classification, or SuDoc, number.
Microcard Opaque cards of various sizes that are printed with very small images of documents. Microcards are filed alphabetically, by primary entry in the online catalog.
Microfilm Approximately 35mm wide rolls of transparent plastic printed with very small images. Microfilm is filed alphabetically, by primary entry in the online catalog.

Software installed on all PCs:

  • Adobe digital editions
  • Evernote
  • Google Earth
  • Mendeley desktop
  • Microsoft Office pro
  • Notepad++
  • Oxygen
  • Skype
  • VLC media player
  • Zotero

Specialized software in Departmental Libraries:

  • Chemistry Library: Cambridge Crystal Structure, Aldrich Database
  • East Asian Library: Apabi Reader, Siku Quanshu
  • Al and Ruth Kopolow (Business) Library: SDC Platinum, Thomson Reuters
  • Kranzberg Art & Architecture Library: Adobe Creative Cloud
  • Ronald Rettner Earth & Planetary Sciences Library: ArcGIS, Google Earth, Epson Scan, Adobe Acrobat Pro

Find chargers, MacBooks, DVDs, and more at the Olin Library Help Desk.

PC’s in John M. Olin Library and School/Departmental Libraries
The University Libraries provide computers in the following locations:

  • John M. Olin Library – Levels B, A, 1, 2, and 3

The seven Mac computers from the Arc have been relocated within Olin Library.

1 computer (with Camtasia software) is on Level B, near the restrooms.

1 computer is on Level 2 near the restrooms.

4 computers are on Level 3, near the book stacks.

1 computer is on Level 3, near the restrooms.

  • Chemistry Library
  • East Asian Library
  • Gaylord Music Library
  • Al and Ruth Kopolow (Business) Library
  • Kranzberg Art & Architecture Library
  • Ronald Rettner Earth and Planetary Sciences Library

Multi-function printers are available at the following locations:

  • Level B, John M. Olin Library (near the computer area)
  • Level A, John M. Olin Library (near the computer area)
  • Level 1, John M. Olin Library (near the computer area)
  • Level 2, John M. Olin Library (near the computer area and near the west windows)
  • Level 3, John M. Olin Library (near the computer area and near the south windows)
  • Brown School Library (provided by the School of Social Work)
  • Chemistry Library
  • East Asian Library
  • Gaylord Music Library
  • Gustavus A. Pfeiffer Physics Library
  • Al and Ruth Kopolow (Business) Library
  • Kranzberg Art & Architecture Library
  • Rettner Earth & Planetary Sciences Library

Below is a list of phone numbers and websites for various information technology help desks across the WUSTL campus. Please contact your school’s help desk with any school-specific technology questions you may have.

School and Website Phone Number
Arts and Sciences (314) 935-8077
Business (314) 935-5774
Engineering (314) 935-5097
Law (314) 935-6476
Medicine (314) 362-7798
Sam Fox (314) 935-9288
Social Work (314) 935-4078
Student Technology Services (314) 935-7100
WUSTL Connect (314) 935-5707