Curbside Pickup

A student sitting and working on their laptop while masked outside of Olin Library.

While University Libraries’ physical spaces remain closed we are providing access to physical collection materials via a curbside pickup-style service located on the north side of John M. Olin Library.

Curbside Pickup Ends August 5, 2021: Patrons will be able to pick up materials from the Olin Library hold shelf and browse the stacks starting August 9, 2021, at 9 am. Book stacks and hold shelves at most distributed libraries will open on August 16. Transfers between hold shelves at different library locations will not be available.

Please contact our Circulation staff at circ@wumail.wustl.edu or (314) 935-5420 with questions.

How Curbside Pickup Works

  1. Patrons request materials in the Libraries catalog.
  2. Choose Olin Library as the pickup location.
  3. Libraries staff retrieves the item(s) from the stacks and notify patrons via email when materials are ready with a link to schedule a pickup appointment. Same-day retrieval is not available.
  4. Patrons pick up items during the appointed time out of Room 142 in Olin Library.

Additional Details

WHY

  • To meet the needs of our campus community, while also ensuring the safety of our staff and adhering to the COVID-19 Response guidelines released by Washington University.

WHO

  • This service is only available to Washington University faculty, staff, and students with a valid Washington University ID.

WHAT AND WHERE

  • Physical books in Danforth campus locations and the West Campus library, as well as books requested via Interlibrary Loan, will be available to request for pickup service at Olin Library. Different policies and procedures may apply if you are affiliated with the Law School or the Medical Campus.
  • Let us know when you schedule the pickup appointment if you need ADA accommodations, and library staff will reach out to arrange a different pickup location.
  • Wear a mask and arrive within your appointment timeframe in order to facilitate physical distancing from other patrons with adjacent appointments.
  • Library staff will not be present in order to ensure a contact-free pickup.
  • If you miss your pickup appointment, your items will be brought back inside Olin Library. Email circulation staff to reschedule.
  • Items that are not picked up within 14 days will be returned to the Libraries shelves.
  • You can learn more about existing practices and processes – such as how to request a chapter scan and more – through our Interlibrary Loan page.

WHEN

SAFETY

  • The University Libraries have set up numerous safety precautions for both patrons and staff, including all guidance provided by Washington University, the CDC, and library-specific organizations such as the American Libraries Association.
  • The Libraries will discontinue quarantine for returned material starting 1 June in alignment with the updated University health protocols and safety guidelines.
  • Please note that despite the Libraries’ best efforts to help ensure user safety, the Libraries cannot guarantee that all collection materials are 100% free of any infectious material at the point of delivery to users via curbside pickup. Users who choose to participate in the curbside pickup service do so at their own risk.

BUILDING ACCESS

  • Most Danforth Campus locations will remain closed to the public. John M. Olin Library will be accessible to the Washington University community for the specific, limited, appointment-based services outlined on our COVID-19 Updates and Resources page. The Law Library will be accessible on a limited basis to persons directly affiliated with the School of Law.

RETURNS

  • Patrons may return materials in the book drops at the John M. Olin Library or Distributed Libraries (Art, Music, Physics, and Business) or one of the drive-up bins on Throop Drive, Shepley Drive, or the West Campus library.

REMOTE ACCESS

SPECIAL COLLECTIONS

  • Julian Edison Department of Special Collections will be open on a limited basis to researchers by appointment and will offer virtual instruction. Visit our Special Collections Research & Access page for additional details.

Please note that this procedure is subject to change; we will update details here as needed.