Message-ID: <Pine.A41.3.95.970201154152.56494A-100000@neptune.uqtr.uquebec.ca> Date: Sat, 1 Feb 1997 15:43:18 -0500 From: Moustapha Ndiaye <mailto:ndiaye@UQTR.UQUEBEC.CA> Subject: Technology Transfer Questionnaire To: mailto:DEVEL-L@AMERICAN.EDU
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ EVALUATION OF THE SUCCESS CRITERION AND SUCCESS FACTORS FOR EXTENRAL TECHNOLOGY TRANSFER ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ (The results of this study will be available in this list)1- The main purpose of this study is to identify the Critical Success Factors (CSF) for transferring manufacturing technologies to developing countries. In this study, the CSF are define as the conditions and procedures that are essential for the success or the transfer process. The CSF have been identied after an exent review of the litterature in technology transfer and related areas. The manufacturing technologies are those design to help improve the production process.
2- For the purpose of this study a classification system for science and technology which takes into account the relative size of the countries, their income, their R & D intensity, their human ressources devoted to science and technology, as well as their accomplishments in tertiary level education, is used to classify the less developed countries. Soure: (ICSPS (1990) Science and technology in developing countries: Strategies for the 90's by the International Council for Science Policy Studies, Paris.)
=========================================================================== A-Those with No science and Technology Base: most african countiries, belong to this first group: Niger, Senegal, Congo etc... (NTB)
B- Those with Fundamental elements of such a Base: some african countries belong to this group: Nigeria, Morroco, Algeria etc... (FTB)
C- Those with an Established science and Technology Base: Brazil, India, South Korea, Taiwan etc... (ETB) =========================================================================== 3- The goal of this questionnaire is to ask you, according to your experience with developing countries, evaluate the pertinence of the CSF identified for each type of country using the classification of science and technology. In addtion for each type of country, we ask you to add the CSF you think are relevant. ========================================================================== 4- The CSF indicator are measured on a scale of 1 to 5, 1 being `very dissatisfied` and 5 being `very satisfied`. ========================================================================== 5- How to fill this questionnaire? Eg: very dissatisfied very satisfied 1 2 3 4 5 i) A feasability study has been realized X
ii) NTB FTB ETB The use of appropriate technology 4 2 1
For this person the use of appropriate technology is very important for countries with no science and tecbnology base, less important for countries with fundamental elements of science and technology, and neutra for countries with etablished science and technology base. (1 = very dissatisfied, 5 = very safisfied)
6- The questionnaire has two parties: the evaluation of the success criterion and the evaluation of the success factors ---------------------------------------------------------------------- Success Criterion Evaluation ----------------------------------------------------------------------- Overall Performance: 1 2 3 4 5 1- Overall Performance -----------------------------------------------------------------------
Recipient satisfaction: 1 2 3 4 5 2- User satisfaction 3- Extent of diffusion after transfer 4- Realized benefice
------------------------------------------------------------------------- Satisfaction of the transfer process: 1 2 3 4 5 5- Meet funtional objectives 6- Meet budget objectives 7- Meet schedule objective 8- Smoothness of the transfer process
---------------------------------------------------------------------------- Evaluation of the Success Factors (1=very dissatisfied, 5= very satisfied) ----------------------------------------------------------------------------
Preperation: NTB FTB ETB 1- A feasability study has been realized 2- Many technology suppliers have been contacted 3- A preliminary identification of the technology and their availability have been realized 4- The technology supplier has a good experience with the kind of technology being transfered 5- The choice of the technology is based on practical needs ---------------------------------------------------------------------------- NTB: countries with no science and technology base: West Afirca FTB: Countries with fundamental elements of such a base: Nigeria, Morroco etc... ETB: Newelly industrilezed countries: Singapour, India, South Korea
-------------------------------------------------------------------------- Technical characteristics: NTB FTB ETB -------------------------------------------------------------------------- 6- The need for this technology is urgent 7- The technology will increase users productivity 8- Use of appriate technology (the technology is valuable and practical) 9- The technology is easily understood and applied 10- If the technology is complemented with other technologies, the effectivness become obvious 11- It's a mature technology 12- There are supporting technologies and infrastructures 13- A clear and comprehensible documentation of the technology are available ------------------------------------------------------------------------- NTB: Coutries with no technology base: eg: west african countries FTB: Coutries with fundamental elements of such a base: Nigeria, ETB: Countries with established science and technology base: Singapour -------------------------------------------------------------------------- Involvment of the client and users: NTB FTB ETB --------------------------------------------------------------------------- 14- The recipient is involved at the early stage 16- The recipient is involved throughout the transfer process 17- There are constant interaction between the technology provider and recipient 18- The objectives and expectations are mutually agreed upon -------------------------------------------------------------------------- (1=very dissatisfied, 5=very satisfied) -------------------------------------------------------------------------- expatriate personnel: NTB FTB ETB --------------------------------------------------------------------------- 19- The expatriate personnel have received a good cross-cultural training 20- The expatriate personnel have a good understanding of the host country's culture 21- The expatriate personel have developed the interaction skills needed to a to the host countries culture 22- The expatriate personnel have a good experience with the type of technology being transfered ---------------------------------------------------------------------------- Local personnel: NTB FTB ETB --------------------------------------------------------------------------- 23- the local workers have received a good cross-cultural training. 24- The local workers have a good understanding of the culture of the technology provider's country 25- The local workers have the skills required toarn and master the new technology 26- The local workers are enough competent to maintain the new technology after the transfer process 27- The local workers are involved throughout the transfer process -------------------------------------------------------------------------- (1=very dissatisfied, 5=very satisfied) --------------------------------------------------------------------------- The project manager (PM): NTB FTB ETB ---------------------------------------------------------------------------- 28- The PM has technical abilities 29- The PM has managerial abilities 30- The PM has an experience in managing organizational and technical changes. When problem or questions arise during the projet, the PM can easily solve them. 31- The PM has good interaction skills 32- The PM is higher ranking (1=very dissatisfied, 5=very satisfied) ----------------------------------------------------------------------------- NTB: countries with no techology and science base: west african countries FTB: countries with fundamental elements of science and technology base: Nigeria, Morroco ETB: countries with established science and technology base: Tawain, Singapour, Brazil etc,,,
------------------------------------------------------------------------------ Diffence between the technology prodiver and technology receiver: NTB FTB TB ------------------------------------------------------------------------------ 33- The benefit from the cooperation are pereived to be equal between the two parties 34- There are no big difference in culture and value 35- There is no communication problem in terms of technical vocabulary 36- There is a compatibility between the organizational systems of the provider and the recipent
------------------------------------------------------------------------------ Infrastructure and other support for the technology: NTB FTB TB ------------------------------------------------------------------------------ 37- The technology provider considers the transfer as a priority item 38- There are sufficient infrastructure and related technology to support the technology being transferred 39- Manpower is readly avaible 40- Sufficient funds are readly available for the transfer process. ---------------------------------------------------------------------------- (1=very dissatisfied, 5= very satisfied) NTB: countries with no science and technology base: west african countries FTB: countries with fundamental elements science and technologie: Nigera, Peru, ETB: countries with established science and technology base: South Korea, Singapour, Taiwan, etc... ----------------------------------------------------------------------------- Training program (TP) for the transfer process: NTB FTB ETB ----------------------------------------------------------------------------- 40- The documentation of the TP is clear and comprehensible 41- The TP design to help the local workers master the new technology 42- During the TP all the technical details and most frequent problems of the technology have been well explained to the local workers 43- The TP take into account the technical level if the local workers 44- The main element of the TP are presented in way the local workers can easily understood and applied them
------------------------------------------------------------------------------ GENERAL INFORMATION ------------------------------------------------------------------------------ Age: Sex: Actual Position: Number of year in the actual position:
Short description of some project you were involved in:
Comments:
Thank you We send the result of this study as soon as avaiable
UNIVERSITY OF QUEBEC