Computing and Printing
Frequently Asked Questions
Where are public computers available? (LabStats)
How can I report wireless problems or concerns?
Where is network access available in Olin Library?
How do I use library public computers?
Washington University students, faculty, and staff should always log onto library public computers using their WUSTL Key. This will give you access to your printing account and your
personal storage space on the servers. Information on creating and maintaining your WUSTL Key can be found on the WUSTL Connect web site.
You should always log off when you are finished using a public computer to protect your files and other resources.
A
default visitor logon has been established for library patrons who are not
members of the University community (students, faculty, and staff).
This logon does not have access to all resources on public computers, has
no personal storage space, and cannot be used for printing from campus card accounts.
Are the library computers safe from viruses?
All of the library public computers have anti-virus software installed and
running.
In addition, they also
have anti-spyware software installed.
Updates to this software are applied regularly.
If
you attempt to load an infected file from removable storage media such as a USB
device, the anti-virus software will attempt to clean the file.
If it is unable to do so, you may be prevented from opening the file.
Where can I save my files on the server?
All individual network accounts have a limited amount of personal file space on
a library file server.
This server
is mapped as the
Z:
drive when patrons log onto the library network. Personal file space is for
school-related material only. Any movies, music, programs, or other software
stored here may be deleted at any time. This file storage is also backed up on a
regular basis.
The University’s rules on the use of computing resources must be followed at all
times when storing files on library servers.
To
get to access personal storage space from a library public computer:
1.
Log
onto the network using your WUSTL Key
2.
Open
the
My Computer
icon in the upper left-hand corner of the screen
3.
You
will see a drive called
Z:.
My computer crashed and I need to
rebuild the hard drive.
Can I
borrow a CD with my operating system?
No. Patrons must have their original
operating system (Windows or Mac) CD and the accompanying certificate. The
Library cannot lend CDs for installation on personal systems. This is a
violation of the manufacturer’s license and copyright law.
What other equipment resources does the Library offer?
There are a limited number of notebook computers available in The Arc for
checkout and use by patrons in Olin Library.