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Washington University Libraries Privacy Statement

Thank you for visiting the Washington University Libraries website and reviewing our privacy policy. Our privacy policy is clear: We will collect no personal information about you when you visit our website unless you choose to provide that information to us, such as by submitting a question, requesting an item, or otherwise 'doing business' with the Libraries.

Although we try to protect the privacy of user records (including books and Internet searches), the Libraries may be obligated to release such information to law enforcement agents in accordance with state or federal law. Unless otherwise precluded by law, the Libraries will inform library users that their records have been accessed. Please see Confidentiality of Washington University Library Records for more information.

The following discloses the information gathering and dissemination practices of the University Libraries for these websites: library.wustl.edu, catalog.wustl.edu (spokane.wustl.edu), libcat.wustl.edu, illiad.wustl.edu, ares.wustl.edu, orb.wulib.wustl.edu, digital.wustl.edu, and any other servers running publicly-accessible library services.

Information Collected and Stored Automatically

If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store the information usually logged by webservers: such as Internet domain and IP address; type of browser and operating system used to access our site; date and time you access our site; pages you visit; and if you linked to our website from another website, the address of that website.

We are also implementing Google Analytics to help analyze how users use the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for Washington University Libraries.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information (see below).

We use this information to help us make our site more useful to our primary users, the current students, faculty, and staff of Washington University.

If You Send Us Personal Information

If you choose to provide us with personal information as in an email to one of our online email boxes, or by filling out a form with your personal information and submitting it to us through our website, we use that information to respond to your message and to help us get you the information you have requested. We do not collect personal information from such communications for any purpose other than to respond to you. We do not collect information for commercial marketing.

Doing Business with the Libraries

In order for current Washington University students, faculty, and staff to 'do business' with the Libraries - that is, check out materials, and access off-campus resources via the proxy server - the Libraries maintain a patron database. Your record in this database contains your name; address; phone number; WUSTL Key username; University ID number; a designator that indicates whether you are a student, faculty, or staff member; and your email address. It also contains information as to which items you have currently checked out, and if you owe any fines. The Libraries use the information in your patron record only to allow you to 'do business' with us.

We also keep information about you if you use ILLiad (Interlibrary Loan), on illiad.wustl.edu. Your record in this database contains your name; address; phone number; University ID number; your status with the University (student, faculty, or staff); your email address; and your WUSTL key. It also contains information about the ILL requests you have made, including the status on each request. Again, the Libraries use the information in your ILLiad record only to allow you to 'do business' with us.

If you are an instructor using Ares (electronic reserves), you have an account that contains your name, WUSTL key, email address and sometimes your mailing address. Ares is available only on the University campus or to people with valid library accounts. Your name is shown on Ares to those who have the password to any of your courses with materials on Ares. You have access to this information using WUSTL key and password. If you do not know your course password, contact the Olin Reserves Unit.

If you login to Find it! you are creating a record on orb.wulib.wustl.edu. This record, in terms of what authorized library staff can view, contains only your WUSTL key username. You can save citations and your favorite sets of databases, but library staff cannot view this information.

Links to Other Sites

This site contains many links to other sites, primarily databases and electronic journals which the Libraries have licensed for the use of Washington University students, faculty, and staff. Washington University Libraries are not responsible for the privacy practices or the content of such websites. Once you link to another site (any URL that does not begin with any of the server names listed above, outside of *.wustl.edu), you are subject to the privacy policy of the new site - which may differ considerably from the Libraries policy.

Site Security

To guard against unauthorized access, maintain data accuracy, and promote the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

However, while we consider these measures reasonable, no assurance can be given that they will always and in all cases prevent or protect against invalid access or improper activity, and any expectation or warranty of unassailable site security is expressly disclaimed.

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact:

Holli Kubly
Project Manager
Washington University Libraries
Campus Box 1061
One Brookings Drive
St. Louis, MO 63130
library.webmaster@wumail.wustl.edu